Refund policy
At YardDecor.shop, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, we proudly offer a 30-day free return and refund policy.
Eligibility
Products may be returned within 30 calendar days after delivery.
To qualify for a return, items should:
- Be unused whenever possible
- Include original packaging when available
- Include all accessories and components
- Not show intentional damage or misuse
Returns requested after 30 days may not qualify for a refund.
Free Returns
We proudly provide FREE return shipping worldwide for eligible returns.
Our support team will provide detailed return instructions after your request has been approved.
Refunds
After the returned package has been received and inspected, refunds are processed back to the original payment method.
Most refunds are completed within 5–10 business days, depending on your payment provider.
Damaged or Incorrect Orders
If your order arrives:
- Damaged
- Defective
- Incorrect
- Missing parts
Please contact us within 7 days of delivery with photos of the issue.
We'll gladly provide a replacement or full refund at no additional cost.
Order Cancellation
Orders may be cancelled before shipment for a full refund.
Once shipped, orders must follow our standard return process.
Non-Returnable Items
Returns may not be accepted for:
- Products intentionally damaged
- Excessive misuse
- Items modified after delivery
- Products specifically marked as final sale